Privacy Policy

We are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store information you provide through the website https://keenlevantorage.com (the Keen Levantorage).
The following principles apply:

We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to keep you appropriately informed, and where specific details are needed, we will provide them at the relevant time. We are also happy to address any questions you may have about applicable legal limitations.

1. The Scope?

This policy describes the types of personal data Keen Levantorage collects about natural persons, and how that data is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination of information we hold or can reasonably access.
"Processing" refers to any operation involving personal data, including its collection, organisation, structuring, and storage.
Our services are intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18 or permit such individuals to use our services. If we become aware that personal data belonging to a minor has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the situation, we may request it directly from you, gather it by analysing how you use our services or channels, or receive it from our third-party partners.

3. You are not required to share personal information with the company. However, choosing not to do so may affect your ability to use certain services or access the website.

Providing personal data is not required. However, choosing not to share certain personal data may prevent us from delivering our Services or granting you access to the website.

4. What personal data do we collect? When you visit our website, we collect the following personal data:

This includes data about your online activity, traffic information (such as IP address, access dates and times), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Sharing Personal Data with Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who assist in operating our platform and delivering our services. These parties access personal data only to the extent necessary to perform their functions and are contractually bound to protect it. Legal and Regulatory Obligations: We may disclose personal data when required by law, regulatory authority, or court order, or where disclosure is necessary to protect our legal rights or the rights of others. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and any changes to how your data is handled. Third-Party Partners: Where you have consented, or where we have a legitimate interest, we may share data with selected partners for purposes consistent with this policy. We do not sell your personal data to third parties. All data sharing is governed by appropriate safeguards to ensure your personal data remains protected in accordance with applicable privacy standards.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers, as well as companies that analyze user experience and IP address data.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be transferred to those platforms and governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so enables us to enhance the products and services we provide to customers.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any other entity within the group — in connection with a transaction, including the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any group entity.

7. Third-Party Cookies and Services

We may work with third parties, such as advertising providers and analytics companies, who operate on our website. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your preferences and browsing habits, maintain your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your experience seamlessly.

Types of Cookies:

We may use them based on their purpose:

Online Tracking Notice
This service does not currently support do-not-track signals.

8. How We Retain Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
Your information will be shared with third-party trading platforms for 12 months. With your consent, this sharing will continue for an additional 12 months.
We periodically review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Protecting Your Personal Data We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. No method of transmission over the internet, or method of electronic storage, is completely secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee absolute security. Access to your personal data is restricted to employees, contractors, and agents who need it to perform their duties. All such individuals are bound by confidentiality obligations and may be subject to disciplinary action or termination if they fail to meet these requirements. If we become aware of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant authorities and affected individuals in accordance with applicable obligations. We will also take all reasonable steps to contain the breach and mitigate its effects. You are responsible for keeping your account credentials confidential. Do not share your password with any third party. If you suspect unauthorized access to your account, contact us immediately. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that personal data will remain secure at all times, and we are not liable for any incidental, indirect, or consequential damages arising from the use or disclosure of personal data — including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control. Where required by legal or regulatory obligations beyond our control, we may be required to disclose personal data to third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect that data. Transmitting personal data over the internet cannot be guaranteed to be fully secure. We cannot ensure the security of any personal data you send to us through the internet.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or applications. Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise exercising caution when sharing Personal Data with any third party.

12. Policy Changes We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Continued use of our services after changes take effect constitutes your acceptance of the updated Policy.

Before visiting any third-party website or app, read their privacy policy carefully. Only share your personal data with them once you are comfortable with how it will be used.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the types or scope of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit a written request to the email address below.
Access rights
The Company can confirm whether your Personal Data is being processed and, if so, provide you with access to it.
We will supply an electronic copy of the Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, the Company may refuse or limit its response accordingly.
Right to rectification
You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party, specific to your situation; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of another person's rights, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used format.
You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not prejudice the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those interests. Where you object, the Company will cease processing unless it can demonstrate compelling legitimate grounds that override your rights, interests, and freedoms, or where processing is necessary for the establishment, exercise, or defense of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data about you for that purpose.
Right to withdraw consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may file a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as described in this section 13.
We will respond to requests submitted under section 13 within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the complexity and volume of requests. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.
Unless otherwise specified under section 13, information provided in response to your rights under section 13 will be supplied free of charge. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, the Company may charge a reasonable fee to cover administrative costs or may decline to act.
Where the Company has reasonable doubts about the identity of the person submitting a request, we may request additional information to verify identity before proceeding.